Question 1

What's the difference between LQA and LQE?

Accepted Answer

Linguistic Quality Assurance (LQA) is a process which is put in place to check for quality issues that need to be addressed in the output of a translation or localization workflow. Linguistic Quality Evaluation (LQE) is a process which produces a quality score for any given translation output, determined by a set of quality benchmarks which are assigned a score based on severity.

Question 2

Is it enough to only have LQE for your translations?

Accepted Answer

The short answer is: no. LQE was introduced as a compromise when volumes of translated content became too large to check with LQA (using the technology of the time). Because LQE is normally done after your translations are completed and published, and it's normally only done manually on a small sample of the total published content, it can only serve as an afterthought that may help improve processes (but not necessarily the output) in the future.

Question 3

How can you improve on translation quality?

Accepted Answer

A good quality program should include (a) an automated LQA system which will be accurate and reliable, (b) a streamlined LQE mechanism to automatically track performance in current projects and quickly compare it to that of old projects, and (c) tools that can be integrated and managed online together with existing TMS, CAT and other business platforms.

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